Policy

Website Usage Policy

Use the site to plan and request travel, give us accurate information, and do not interfere with how the site works.

Last updated:

Draft for legal review. This document has not yet been reviewed by a qualified legal professional.

Acceptable use

You may use falakalsuroor.com to learn about our services and to send travel requests for yourself or people you are authorised to act for.

What is not allowed

  • Submitting false, misleading or someone else's information without their permission
  • Attempting to access systems or data you are not authorised to access
  • Automated collection of content or prices
  • Uploading harmful code or disrupting the site
  • Using the site for any unlawful purpose

Our content

Text, design and graphics on this website belong to Falak Al Suroor or its licensors. You may view and print pages for personal use, but not copy them for commercial purposes without permission.

Availability

We aim to keep the site available but may take it offline for maintenance or updates. Parts of it, including online booking, are still being prepared.

Misuse

We may block access, decline requests or report activity to the authorities where we believe the site is being misused.

Who we are

  • Falak Al Suroor
    183, Abu Bakar Al Siddique Road
    Port Saeed, Deira
    Dubai, United Arab Emirates
  • contact@falakalsuroor.com
  • 24 hours a day, 7 days a week