Policy

Disclaimer

The fares on this site are samples, the travel guidance is general, and airlines have the final word on their own rules.

Last updated:

Draft for legal review. This document has not yet been reviewed by a qualified legal professional.

Sample fares

Fares shown in our online booking flow are sample fares for illustration. They are not live prices, do not indicate availability and cannot be booked online. Your price is the one in your written quote.

General information

Destination descriptions, connection advice and baggage guidance on this website are general and may not reflect the latest rules. They are not legal, immigration or medical advice. Please check official sources before you travel.

Airline rules

Fares, fare rules, schedules, baggage allowances and refund decisions belong to the airlines and can change without notice. Falak Al Suroor cannot override them.

No claims we do not make

We do not claim to offer the cheapest fares, and we do not guarantee any fare, seat, upgrade or refund. We do not claim any airline accreditation, including IATA accreditation, unless it is shown on our Contact and Legal Information page.

Links to other websites

Links to airline, government or other websites are provided for convenience. We are not responsible for their content or availability.

Images

Photographs of destinations are for illustration and do not depict a specific product or service we sell.

Who we are

  • Falak Al Suroor
    183, Abu Bakar Al Siddique Road
    Port Saeed, Deira
    Dubai, United Arab Emirates
  • contact@falakalsuroor.com
  • 24 hours a day, 7 days a week