Draft for legal review. This document has not yet been reviewed by a qualified legal professional.
Our aim
We want falakalsuroor.com to be usable by people with different abilities and devices. We work towards the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.
What we have done
- Readable text contrast and resizable text
- Visible focus indicators and keyboard navigation
- Descriptive labels on form fields
- Layouts that adapt to phones, tablets and desktops
Known limitations
Content we do not control, such as third-party websites or documents, may not be fully accessible. We are working to identify and fix other issues as we find them.
Help another way
If you find any part of the site difficult to use, email contact@falakalsuroor.com or request a callback, and an agent will help you arrange your travel directly.
Accessibility when you travel
For assistance at airports or on board, see our family travel page. We pass assistance requests to the airline, which provides the service.
Who we are
- Falak Al Suroor
183, Abu Bakar Al Siddique Road
Port Saeed, Deira
Dubai, United Arab Emirates - contact@falakalsuroor.com
- 24 hours a day, 7 days a week